BENTO MEALS
Asian Bento Series
Terms & Conditions Policy
Is there a minimum order and what is the delivery charges?
• Minimum order of 5 sets per menu except for vegetarian bento no minimum requirement. *Please take note there is no fixed menu for the vegetarian menu.
•Delivery charges of $18 applicable per location. Free delivery for orders above $180. *Please take note for orders less than $180, delivery charges will be $18 instead.
• Extra delivery charges apply and vary for postal code 61, 62, 63, 70 and 71. ERP Charges applicable for delivery location in CBD
When is the latest I can place an order and do you do menu customization?
• Orders should be placed and confirmed at least 2 days before the date of the event *Please take note that preferred date and time slots are subjected to availability
• Menu customization is available. Kindly call +6562432243 or email us help@hungrybbq.com for assistance.
Do you accept last minute orders?
• For orders less than 2 days, You may call our sales hotline to check the availability. We will try to fill your orders if schedule allows.
Can I change the details of my order after confirmation?
• Changes to orders less than 48hours before the event date, will not be entertained
• We do not accept verbal communication for order changes and confirmation/cancellation of an order
• Any changes, confirmation, cancellation must be done in writing, agreed by both parties
Are there cancellation charges?
• Changes to orders less than 48hours before the event date, will not be entertained
• 100% charge on total value for orders cancelled/postponed 1day prior and/on the date of the event
• Cancellations/postponement must be made in writing, agreed by both parties
How do I know if my order is confirmed and processed?
• Upon receiving your online order or email order, one of our sales managers will reply to your email with a price breakdown and payment details for your checking
• You will need to reply to this email to confirm that all order details are correct for us to proceed
What are the available terms and mode of payment?
• Payment mode available: Credit Card, PayLah! or Bank Transfer
Do you charge GST (Goods & Services Tax)?
• Yes, HungryBento is GST Registered.
• All prices stated are before GST and are subject to prevailing GST